IT outsourcing in today’s time is an extremely advantageous engagement model that promises to incarnate the basic assets of the free-market economy. It ensures the involvement of the most efficient workforce to curate and create high-end products, where cost-effectiveness serves as a major differentiator and deciding factor. Post Pandemic, companies now in 2022 will extensively depend on competent IT services providers to bring value for their business.
Thus, outsourcing plays an extremely essential and strategic role in mapping both the short term and long-term goals of the corporate world. With its small and effective methods of operation and strong resilience, it continues to grow substantially and can now be seen dominating many business process across diverse functions and sectors. The effect and acknowledgment of outsourcing has been undeniable. The IT outsourcing business processes, carried out by Bertoni Solutions, often result in:
Reduction in overhead & operational costs
Greater focus on business core competencies
Increased efficiency
Improved service quality
Time saving
Easier to scale the organization as the business grows
The formal aspects of outsourcing ventures are of great importance now, more than ever before.
Plan the purchasing process properly. As a rule, suppliers try to address the two most important needs of clients that are in the process of choosing a partner – namely, the adaptation of the most suitable service and the presentation of a dedicated solution in the shortest possible time. It is a good idea to approach the selection process carefully and not to rush the purchasing process, which may be asking for trouble. It can create unnecessary risks and complications during the downstream stages of the collaboration.
The pandemic showed that most outsourcing contracts did not practically stipulate collaterals and guarantees against global events, only regional scenarios. Currently, BC plans are evolving towards minimizing the risk of global events.
When deciding to cooperate with key suppliers, provide appropriate provisions and resources in the outsourcing contract for new pandemic scenarios. Some companies also decide to audit the infrastructure of the future partner, its supplier network and the conditions for full-time remote work.
Deloitte’s 2020 Global Outsourcing Survey indicates that an important lesson learned from the pandemic for half of the respondents was the length of contract periods. Our recommendation is to switch to shorter contracts and to enable more flexibility to adjust to the agile way of project delivery.
Efficiency to manage remote teams, virtually and securely
Processing large volumes of requests
Managing large, experienced teams
Having strong, well-defined process management
Use of appropriate technology to make the solution more efficient and glitch-free
Cost-effective with a focus on seamless deliveries
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